| Any challenges faced and how they were managed? | Cleaning at public facilities that are open to the public for extended hours is one of the pressing challenges for the Bellingham Transit Station (BTS) – 205 E. Magnolia, Bellingham and for the Cordata Transit Station (CTS) – 4194 Cordata Parkway, Bellingham. At these facilities, members of the public are present at the outdoor waiting areas from early mornings to late at night. There are also employees working and taking break periods inside the buildings from early mornings to late in the evenings at both of these facilities seven days per week. This leaves only a short window of time when the facilities are unoccupied. This is managed by having the janitorial staff perform much of the work after 11:00 pm at night. For work that the janitorial staff perform while the facilities area open for business, the cleaning staff must be able to navigate the needs of the facility users while providing quality cleaning service.
Another challenge at both of the Stations listed above is the graffiti, messes, and intentionally clogged plumbing that happens in the public restrooms. This problem is managed by having a Day Porter as part of the contracted janitorial services at the Bellingham Station location. At the Cordata Station location sometimes the public restrooms are just locked up during the day if there is an issue that needs to be addressed by the evening janitorial crew.
At both of the Stations listed above there are some access controls in place to help reduce the unwanted behaviors that take place in public restrooms.
| 9/13/2024 11:39:04 AM |
| what is the square footage for the small build with an employee break room at the FTS location? | As found in Appendix E. the area of service in the FTS location is approximately 280 square feet. | 9/10/2024 10:32:49 AM |
How many upholstered furniture items are there approximately for the BTS location?
| Approximately 20. It would mainly be cleaning office type chairs, and two couches. | 9/10/2024 10:32:04 AM |
| What is frequency of days on the schedule when it states daily? (Does daily mean 7 days a week) | yes, daily is 7 days a week. | 9/10/2024 10:31:15 AM |
| What measures is the current service provider taking to ensure that wash water from pressure washing does not enter storm drains? (BTS Location) | Floor scrubber/squeegee vacuum machine in conjunction with pressure washer. | 9/10/2024 10:27:20 AM |
| How many upholstered furniture items are there approximately for the MOAB location? | Approximately 15. | 9/10/2024 10:23:32 AM |
| Please confirm the submission date: We noticed a conflict in the submission date on the front cover of the RFP (September 10) and the procurement schedule table on page 42 of the RFP (September 20) | Please see addendum 2. | 9/4/2024 11:02:33 AM |
| Where do we respond to the criteria questions outlined in 4.C.1-4.C.2? Can they be supplemental pages to the Exhibit submittals (There is nowhere to address the criteria questions in Exhibit C and F)? | you may use supplemental pages to answer questions if needed. | 9/4/2024 11:02:11 AM |
| Can WTA provide a copy of their standard contract/service agreement | Please see addendum 2. | 9/4/2024 11:02:02 AM |
| Would you like floor care to be included in the monthly rate, or would you prefer it to be bid separately as outlined in the scope? The current pricing sheet does not have a designated section for floor care. | please include complete pricing for entire scope per location as indicated on the price sheet. | 9/4/2024 11:01:51 AM |
| Is contractor allowed to bill back for excessive graffiti clean up? | No | 9/4/2024 11:01:38 AM |
| Is it possible to get building plans for each location? | Appendices B through E are site plans. | 9/4/2024 11:01:27 AM |
| What is the annual contract value by location under the current contract? | Please see addendum 2. | 9/4/2024 11:01:06 AM |